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FAQ
Q1: What can I do with your products?
Q2: How to report bugs?
Q3: What is the system requirement?
Q4: How to buy?
Q5: Is online order secure?
Q6: What happens after I send in the order?
Q7: What is an ASPI Driver?
Q8: Can not rip or convert, why?
Q9: It says class not registered, what can I do?
Q10: Why can
I not register successfully with the registration code?
Q11: I lost my registration code, how can I get it again?



Q1: What can I do with your products?

We devote our efforts to audio ripping,converting,recording and splitting softwares. You can use Arial CD Ripper to grab cd audio tracks to your hard disk and save as mp3,wav,ogg,flac and ape formats; use Arial Audio Converter to convert audio formats among mp3,wma,wav,ogg,mp2,etc; use Arial Sound Recorder to record any sound played on your computer or spoke from microphone to MP3,WMA or WAV files; use Text to Speech Maker to let you listen to documents, e-mails or web pages instead of reading them on screen.It also allows you to convert text to WAV,MP3 or VOX files for listening later with your portable MP3 player.

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Q2: How to report bugs?

Please email any bugs or suggestions to comments@xrlly.com.

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Q3: What is the system requirement?

Microsoft Windows 95, 98, ME, XP, NT, 2000 Adaptec's ASPI driver for win32. Pentium 200 Processor 32 MB RAM 10 MB Hard Disk Storage

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Q4: How to buy?

Please click here for details.

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Q5: Is online order secure?

Yes, it is 100% secure.

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Q6: What happens after I send in the order?

Normally, you will receive your registration information within 72 hours after sending the online order form. If you do not receive your registration information within 72 hours, or you have lost the registration email, please contact us at support@xrlly.com . We will be glad to help you.

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Q7: What is an ASPI Driver?

An ASPI driver is required for CD ripping. Windows 95 or 98 comes with the ASPI manager pre-installed, while NT does not. To tell if you have an ASPI manager installed, look for a file called WNASPI32.DLL in your Windows system directory (c:\windows\system or c:\winnt\system32 are common locations).If Arial CD Ripper is unable to find the ASPI driver ,you can download a ASPI driver from here .

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Q8: Can not rip or convert, why?

Please make sure that you must close other related applications which also use your CD/DVD drive before using Arial CD Ripper. Sometimes you need re-install the program.

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Q9: It says class not registered, what can I do?

Please reinstall the program. The class will be registered when it is installed.

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Q10: Why can I not register successfully with the registration code?

Please make sure there are no spaces or other invisible charaters at the begining or end of your name and registration code before clicking on OK button. Furthur more,you must have administrator account of your computer because the registration process will write system registry.

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Q11: I lost my registration code, how can I get it again?

Please contact us and provide the email address,order date and registration name when you purchased our product. We will send you the license code after we verify your information.

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